Last updated: 12 September 2025
1. Introduction
At Centaur Robotics Limited, your privacy matters. This Privacy Policy explains how we collect, use,
and protect your personal information when you visit our website, contact us, or use our products
and services. We comply with the UK GDPR and the Data Protection Act 2018.
2. What Personal Data We Collect
We collect only the information needed to provide you with a smooth and supportive experience. This may include:
- Your name, email address, and phone number
- Relevant information (for example, confirming sufficient core strength) to check your suitability for using a Centaur
- Your address and delivery details
- Payment details (processed securely by trusted third-party providers; we do not store your card details)
- Information you provide when booking a demo, registering for an event, or joining our mailing list
- Your communication preferences and any messages you send us
- Feedback you provide about your experience with Centaur
- Website usage information collected through cookies or analytics (see Section 4)
This information is collected sensitively and handled with the highest level of confidentiality.
3. How We Use Your Data
We use your personal information to:
- Process and deliver your order
- Provide support, service, and warranty
- Arrange and confirm demos and events
- Share news, updates, or offers (only if you’ve opted in)
- Improve our website, products, and services
Our lawful basis for using your data will usually be one of the following: to perform a contract
with you, because you have given consent, or because it is in our legitimate interests
(for example, improving our services).
4. Cookies and Analytics
We use cookies and similar tools to understand how visitors interact with our website,
improve your browsing experience, and—where you consent—personalise content and advertising.
Examples include Google Analytics and Meta Pixel. You can manage or disable cookies in your browser settings.
5. Data Sharing
We never sell your personal information. We may share it only with trusted partners who help us deliver our
services, such as payment processors, logistics companies, and email providers. These partners are required
to handle your data securely and in line with the law.
6. Data Retention
We keep your personal information only for as long as necessary—to provide our services,
meet legal obligations, or honour warranties. After that, it will be securely deleted.
7. Your Rights
You have rights over your personal data, including the right to:
- Access the information we hold about you
- Request corrections or updates
- Ask for your data to be deleted
- Restrict or object to how it is used
To exercise these rights, please contact us at
future@centaurrobotics.com.
8. Data Security
We use appropriate technical and organisational measures to keep your personal information
safe from loss, misuse, or unauthorised access.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Significant changes will be highlighted
on this page with an updated version date.
10. Contact Us
If you have any questions about this Privacy Policy or how we use your data, please contact us:
